My Canon Powershot S200 broke a few weeks ago (hence the sad, sad little flickr picture of my car). I discovered that my model was part of a recall, so I sent mine in to see if it qualified, and it did. The camera’s sensor had fallen prey to a manufacturing defect, so they even paid for shipping and everything.
Canon told me the repair would be done in about a week, but after two weeks it still wasn’t done. Then, a few days ago, they emailed saying my camera shipped, via FedEx 2-day! Since this was a free repair, I was impressed by the service, and happy about the timing, since that meant I could take it to Wisconsin after all.
Not that FedEx played its part. By now they should have the technology to provide a smaller window of time in which a person needs to stay at home to accept the signature-required delivery. But they don’t; when they showed up, no one was home, so I had to drive to Santa Fe Springs to pick it up.
I opened the box, and lo and behold….it was not my camera. They couldn’t fix my old one, apparently, so they gave me a better model!
It’s refurbished, and doesn’t look nearly as nice as my old one. The LCD screen is huge, which does nothing but suck battery life like crazy, and make it more susceptible to scratches. It’s already sporting some dents and things because it’s refurbished. Also, the front, side, and top are made of that cheap-looking silver-plastic stuff, rather than the solid metal my old camera had.
Third, it doesn’t use my old CompactFlash card, so now I have to go and buy a new memory card. Also, I have no way of getting my pictures off my old Flash card. I now have a de facto “Archive” of the last fifty pictures I took on my old camera, only inaccessible. *Sniff*
On the plus side, it’s a Powershot SD600, and 6 megapixels to my original 2, so it’s at least a few years newer (though it’s the same price as my old one was when I bought it, natch). I guess I can’t complain too hard about Canon’s customer service. And I won’t need to buy a new camera for a few more years.
That old camera was a real workhorse, though. And I didn’t even get a chance to say goodbye!
Filed under: photo




